Return conditions

returns

You don't want to keep the product you ordered or you bought the wrong item or the wrong quantity? That can happen! You have a 30-day return policy. Within this time you can unopened Return items without giving any reason for a refund or to the following address:

For orders from Germany:
MoleQlar GmbH
c/o WeShip Fulfillment
Geretsrieder Straße 28
84478 Waldkraiburg
Germany

For orders outside Germany (international):
MoleQlar GmbH
Friskusweg 10
8141 Premstätten
Austria

The return is at your own expense and is not covered by MoleQlar.

Please contact us in advance so that we can process the return without delay after arrival!

To ensure that your return arrives safely, we ask that you send the return in a way that is trackable. This gives you and us the certainty of being able to check the status and receipt of the return at any time. Please use a shipping method that provides tracking information. Thank you for your support and understanding.