Returns
Do you not want to keep the product you ordered or did you buy the wrong item or the wrong quantity? That can happen! You have a 30-day right of return with us. Within this time you can return the unopened items without giving reasons for a refund or exchange to the following address:
For orders from Germany:
MoleQlar GmbH
c/o WeShip Fulfillment
Geretsrieder Straße 28
84478 Waldkraiburg
Germany
Für Bestellungen außerhalb Deutschlands (international):
MoleQlar GmbH
Friskusweg 10
8141 Premstätten
Österreich
Return shipment is at your own expense and will not be borne by MoleQlar.
Please be sure to contact us in advance via this contact form so that we can process the return accordingly without delay upon arrival!
To ensure that your return reaches us safely, we ask you to send the return in such a way that it can be tracked. This gives you and us the certainty of being able to check the status and receipt of the return at any time. Please use a shipping method that provides tracking information. Thank you for your support and understanding.