Cancellation policy & Cancellation form

A.Cancellation Policy

Introduction

Consumers have a right of withdrawal according to the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity:ß

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reasons.ü

The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the last item.

Deviating from this, the withdrawal period in the case of a contract for the regular delivery of goods over a specified period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the first goods.

To exercise your right of withdrawal, you must inform us (MoleQlar GmbH, Französische Straße 20, 10117 Berlin, Germany, Tel.: 0800 4001009, E-Mail: support@moleqlar.com) by means of a clear declaration (e.g. a letter sent by post or an email) about your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, which is however not mandatory.

You can also exercise your right of withdrawal online on our website at the internet address https://moleqlar.com/pages/widerruf-formular.When you use this online function, you will immediately receive a confirmation of receipt on a permanent data carrier (e.g., via email) with information about the content of the cancellation declaration as well as the date and time of its receipt ü.

To comply with the cancellation period, it is sufficient that you send the notification üabout the exercise of the right of withdrawal before the expiry of the cancellation period.

Consequences of Withdrawal

If you withdraw from this contract, we will refund you all payments we have received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this refund, we will use the same payment method you used for the original transaction, unless something else has been expressly agreed with you; in no case will you be charged any fees for this refund.We can refuse the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods immediately and in any case no later than fourteen days from the day you inform us of the cancellation of this contract.üü

Returns can only be sent to the following address:
MoleQlar GmbH c/o Transco GmbH, Industriepark 303, 78244 Gottmadingen, Germany.

The deadline is met if you send the goods before the fourteen-day period has expired.

You bear the direct costs of returning the goods.

You are only liable for any potential loss in value of the goods if this loss in value is attributable to handling them in a manner not necessary for the examination of their nature, characteristics, and functioning.

Exclusion or early expiration of the right of withdrawal

The right of withdrawal expires early for contracts for the delivery of sealed goods that are not suitable for return for health protection or hygiene reasons if their seal has been removed after delivery.

The right of withdrawal does not apply to consumers who are not residents of a member state of the European Union at the time of the conclusion of the contract and whose sole residence and delivery address at the time of the conclusion of the contract are outside the European Union.ß

General Information

1) Please avoid damage and contamination of the goods. Please return the goods in their original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging.
2) Please do not return the goods to us freight collect.
3) Please note that the aforementioned points 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.

B. Withdrawal Form

If you wish to withdraw from the contract, please fill out this form and return it.ü

An

MoleQlar GmbH
Franzöösische Straße 20
10117 Berlin
Germany

Hereby I revoke (*) the contract concluded by me üfor the purchase of the following goods (*) / the provision of the following service (*)

_______________________________________________________

_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

________________________________________________________
Name of the consumer

________________________________________________________
Address of the consumer

________________________________________________________
Signature of the consumer (only for notification on paper)

_________________________
Date

(*) Please cross out as applicable