Shipping policy

Shipping and shipping costs

The following conditions apply:



Land Versandkosten Lieferzeit
DE, AT

4,99€ premium shipping DHL
4,99€ standard shipping AT
(free shipping from 50€)

DE, AT: 2-4 working days - depending on product

CH 6.99 CHF standard shipping CH
(free shipping from 50€/50CHF)
3-7 working days - depending on product
EU

€9.99 (free shipping from €150)

17.99€ express shipping (free shipping from 300€)

3-10 working days - depending on product
EU2* 17,99€ express shipping (free shipping from 300€) 2-5 working days - depending on product
NOW/UK 21,99€ Expressversand 2-7 working days - depending on product

 

Express shipping rest: 17,99€

*Cyprus, Bosnia and Herzegovina, Romania, Iceland, Portugal, Czech Republic, Bulgaria, Lithuania, Las Palmas (Spain), Santa Cruz de Tenerife (Spain), Melilla (Spain)

 

Unser Versandpartner:


Rücksendungen

Don't want to keep the product you ordered after all or did you buy the wrong item or the wrong quantity? That can happen! You have a 30-day right of return with us. Within this period, you can return the purchased items to the following address for a refund or exchange without giving reasons:

 

FineCom Logistics GmbH
c/o WeShip, MoleQlar GmbH
Zur Painten 1, 94529 Aicha vorm Wald
Germany

Return shipment is at your own expense and will not be borne by MoleQlar.

Please contact customer service in advance and provide us with the shipment number when shipping to avoid delays in allocation.

To ensure that your return reaches us safely, we ask you to send the return in such a way that it can be tracked. This gives you and us the certainty of being able to check the status and receipt of the return at any time. Please use a shipping method that provides tracking information. Thank you for your support and understanding.

Dispatch conditions & delivery time

The goods are delivered exclusively in Europe. Unless otherwise stated in the respective offer, the goods will be delivered in Germany (Germany, Austria) within 2 - 4 working days, in Switzerland within 3 - 7 working days and for deliveries abroad (Europe) within 3 - 10 working days after conclusion of the contract (in the case of agreed advance payment after the time of your payment instruction).


Please note that there is no delivery on Sundays and public holidays.


Your order is processed and handled automatically. Accordingly, we are normally unable to make any changes shortly after the order has been placed.

If you have ordered items with different delivery times, we will send the goods in a joint shipment, unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Shipping partner

Shipping is carried out with our shipping partners DHL, Post AT and Fedex.


Versandkosten

All above information on shipping costs including statutory value added tax.