Frequently Asked Questions

How can we help you?

Do you have any questions? And we have the answers! Well, mostly anyway. But this is where we can help you the quickest - find the answers to all topics and the most frequently asked questions. You can also check out our social media platforms such asFacebook,InstagramorLinkedIn! If you still can't find the answer you're looking for,justcontact us! We are happy to answer your questions.

Subscription

What does it mean to subscribe to a product?

If you subscribe to a product, you will receive your desired product automatically every month. A subscription renews itself automatically until you cancel it.

When and how often do I pay for my subscription?

This depends on which subscription model you choose. A monthly subscription is charged once a month, a 6-month subscription once every 6 months and a 12-month subscription once every 12 months.

Where can I manage my subscription?

You can manage your subscription at any time in your customer account. Here you also have the option to cancel your subscription at any time.

Can I change my delivery address during my subscription?

You can edit your delivery address at any time in your customer account, or contact us by email!

When and how can I cancel my subscription?

You can cancel your subscription at any time in your customer account. Please note that longer-term subscriptions remain valid until they expire.

Shipping & Returns

What are the shipping costs & delivery times?

DE, AT, CH

3.99 Standard shipping GLS
4.99 Premium shipping DHL
(Free shipping from 50€)

1-5 working days - depending on product

Netherlands

5,99 € (free shipping from 150€)

3-7 working days - depending on product

Rest of Europe

9,99 € (free shipping from 300€)

3-10 working days - depending on product

NOW/UK

11,99 € standard shipping (free shipping from 300€)
21,99€ express shipping

3-10 working days - depending on product

Where is my parcel? (shipment tracking)

Once your parcel has been dispatched by us, you can track it at any time and see when it will arrive. You can find all the information on our help page for tracking

status of your order

My goods have not arrived, what should I do?

If the goods do not arrive after a longer period of time due to a shipping error, you are welcome to contact our customer service . They will then take care of your request as quickly as possible and send you the missing products.

How do I return my order?

You don't want to keep the product you ordered after all or you bought the wrong item or the wrong quantity? That can happen! You have a 30-day right of return with us. Within this period, you can return the purchased items at your own expense and without giving reasons for a refund or exchange to the following address:

For orders from Germany:
MoleQlar GmbH
c/0 WeShip Fulfillment
Geretsrieder Straße 28
84478 Waldkraiburg
Germany

For orders outside Germany (international):
MoleQlar GmbH
Friskusweg 10
8141 Premstätten
Austria

Orders

How do I use my voucher?

MoleQlar® may send you or offer voucher codes on the website which can be redeemed against the cost of your chosen items.

The code must be added to your basket at the time of ordering. After the order has been placed, this is no longer possible.

Simply click on the shopping cart icon at the top right of the website and then 'View cart' to see the box required to enter the voucher.

Then enter the code without spaces and click on "Add code".

Only one voucher can be used per order and it also cannot be used in conjunction with referral codes.

Goods that have already been reduced are generally excluded from all voucher codes.

Many codes also have a minimum order value, if this is not reached, the code will be rejected.

Please check the total amount before entering your payment information.

If the desired code has been accepted, the total amount will be adjusted automatically. If this is not the case, please enter the code again. If not successful, please contact customer service to check the validity of the voucher code. Please indicate which items you have in your shopping cart and which code you tried to use.

How do I register for special offers?

Signing up for the newsletter atMOLEQLAR®is very easy. On the homepage you will find the option to sign up for the newsletter. All you have to do is enter your e-mail address and click on "Subscribe". You will then receive all new special offers and be informed exclusively about new products.

Can I change my order at a later date?

Here at MOLEQLAR® we use a fully automated ordering service.

This means that once you have completed your order, it will be saved in our system to ensure timely shipping.

This is why it is not possible to delete or add items.

If your order has already been processed or shipped, no more changes can be made.

Please also note that our warehouse is active outside official opening hours. For this reason, your order may have already been shipped by the time we process the change request.

Is there a volume discount?

Yes, there is! Simply contact us via thecustomer service. We will be happy to provide you with a quote. For bulk orders for companies, you can find the contact form here in theB2B area.

Customer account

How do I set up a customer account?

If you register for this website, you can access your order status and order history, download invoices, track shipments and use many other features that will make your shopping experience more relaxed. We will only ask you for information that is required. You can create a customer account here:

Register for free

How do I change my password, e-mail or name?

You can easily adjust all this data in your customer account. Simply click on the desired section in your dashboard and change your account details as required

How do I change my billing and/or delivery address?

To do this, log in to your customer account and then click on the "Addresses" tab. Here you can now adjust both your billing and delivery address. However, you can of course enter different addresses for each order, regardless of the address stored in your customer account.

Payment

What payment options do we offer?

You can pay with these options

PayPal

Pay with Paypal. If you do not have a PayPal account, you can also pay with your credit card.

MasterCard credit card

Pay directly with your MasterCard credit card. Have your card details ready at the checkout. Secure and uncomplicated.

VISA credit card

Pay directly with your VISA credit card. Have your card details ready at the checkout. Secure and uncomplicated.

AMEX credit card

Pay directly with your VISA credit card. Have your card details ready at the checkout. Secure and uncomplicated.

Payment in advance

Transfer directly to our bank account. Your order will only be shipped after we have received the money in our account.

Our bank details

Account holder:MoleQlar GmbHCredit institution:HypoVereinsbankIBAN:DE 83 7112 0078 0026 6161 15SWIFT/BIC:HYVEDEMM644

Where can I find my invoice?

You can easily find your invoice in your customer account. We have also sent you an invoice by email following your order confirmation. If you can no longer find your invoice, please contact our customer service team and we will send you your invoice again as soon as possible.

Is it possible to work with MoleQlar?

Of course there is the possibility of working together with MoleQlar!

We are always happy to pull together with other companies or individuals to achieve our goal: To raise people's health awareness and encourage them to live healthier, longer and, above all, better lives. In line with our Longvity motto - Beyond Lifespan. If you share this vision, don't hesitate to contact usso that we can work together on future projects to get one step closer to our goal

Can I resell MoleQlar products?

Are you a retailer, entrepreneur or company employee and interested in Longevity and our products? We would be happy to work with you on a business-to-business basis. We attach particular importance to seriousness and transparency. Visit ourB2B areaand contact us using the inquiry form there. We will be happy to send you the conditions (MOQ, etc.) for the resale of our products and prepare an individual offer for you. We look forward to your inquiry and a possible cooperation

Is it possible to work as an affiliate with MoleQlar?

Great that you are an affiliate (or want to become one) and are interested in Longevity! In this respect, you are the perfect match for us. We are happy to offer you the opportunity to work with us via our affiliate system. Here you can not only spread the word about Longevity through recommendations and advertising for our products, but also earn a commission. Simply contact us using theenquiry formand tell us a little about yourself. It is important to us what your motivation is, which platforms you use and what motivates you to use Longevity. We look forward to hearing from you and will respond as quickly as possible.

Longevity

What is longevity?

Longevity is sometimes used as a synonym for life expectancy. However, the term longevity does not only refer to the time we have already lived, but also includes the hours, days and years that still lie ahead of us. A distinction is made between lifespan and healthspan. While the lifespan is the total number of years we live, the health span is how many years of our lives we remain healthy, free and free of disease. MoleQlar helps you live a healthy life - Beyond Lifespan.

More at What is Longevity?

Are supplements even necessary? Do I have to take dietary supplements?

Do I have to take dietary supplements - for the rest of my life? There are many misconceptions about dietary supplements. Not least from governments, various doctors and health experts.

Let's start by saying that supplements are a complex matter. Ignorance and oversimplification are a major reason why there is so much conflicting advice.

We believe it is necessary to take supplements for the rest of our lives. There is a strong scientific case for this. As a data- and research-driven longevity company, we place particular emphasis on evidence-based medicine. In addition to valuable information, we offer consumers laboratory-tested supplements based on the latest innovations in life extension/longevity.

Is a varied and balanced diet not enough?

Perhaps the biggest misconception is that you don't need supplements "if you eat a healthy diet".

Unfortunately, this is not true.

Even if you eat a healthy diet, it is extremely difficult to consume enough essential nutrients to reach your optimal life expectancy potential. Let us explain why.

There is a widespread belief that a varied and balanced diet provides people with all the nutrients necessary for life. Even though this often covers the need for essential amino acids, fatty acids, vitamins and minerals, this cannot be taken for granted. Certain diets and lifestyles increase the need for selected substances. Our current lifestyle is also to blame. We live much more indoors, which means that we are not exposed to enough sunlight to produce vitamin D, for example. Alcohol consumption leads to a deficiency of magnesium and B vitamins, stress to a further reduction of B vitamins and vitamin C, smoking and pollution to a lack of antioxidants, allergies and infections to a depletion of vitamin A and zinc, etc. These and many other factors require a higher intake of critical vitamins and minerals than the healthiest diet can ever provide.

Consulting

Is it safe to take dietary supplements?

Yes, the supplementation of food supplements is legally tested and safe. This applies as long as you do not exceed the recommended dosage and stick to the correct application. However, please note that food supplements are not a substitute for a varied and balanced diet and a healthy lifestyle.

Can I take the supplements safely with other medication?

Food supplements are generally considered safe. This also applies to MoleQlar products. However, you should ask your doctor for advice before taking one or two supplements. These are also labeled as such by us, see Resveratrol*. Incidentally, it never hurts to ask your trusted doctor for advice and tips. You can also contact our Longevity partners in the advice section!

*In general, if you are taking medication at the same time, this product should only be consumed under medical supervision. If you are pregnant, breastfeeding, taking medication or under medical supervision, contact your doctor before taking this product. Discontinue use and contact your doctor if side effects or intolerances occur. Not suitable for persons under 18 years of age.

NAD Test

Warum bietet MoleQlar auch Diagnostik an?

Weil Longevity für uns mehr ist als nur Supplementierung. Wir verstehen einen gesunden, langen Lebensstil als Zusammenspiel aus drei Bausteinen: wissen, wo du stehst (Diagnostik), gezielt handeln (Nahrungsergänzungsmittel und Lifestyle) und Fortschritt messen (erneute Tests).

Ohne zu wissen, wo dein Körper aktuell steht, bleibt Supplementierung ein Rätselraten. Deshalb bieten wir dir mit unseren Tests – vom Biologischen Alterstest bis zum NAD-Test – die Möglichkeit, deine Ausgangslage objektiv zu erfassen und deine Fortschritte über Zeit nachzuvollziehen

Welcher MoleQlar Test ist der richtige für mich?

Kommt darauf an, was dich interessiert:

  • Biologischer Alterstest: Für einen umfassenden Überblick über deine Alterungsgeschwindigkeit, Hallmarks of Aging und dein Lifestyle-Profil (Wangenabstrich)
  • NAD-Test: Wenn dich dein zellulärer Energiestoffwechsel interessiert
  • Vitamin-D-Test: Um deinen aktuellen Vitamin-D-Status zu prüfen – besonders relevant, wenn du wenig Sonne abbekommst
  • Omega-3-Test: Um dein Fettsäureprofil und deine Omega-3-Versorgung zu bestimmen

Du bist unsicher oder möchtest gleich mehrere Bereiche abdecken? Unser Diagnostic Starter Bundle kombiniert mehrere Tests zu einem vergünstigten Preis.

Is there a discount for multiple NAD tests?

Ja, dafür gibt es mehrere Möglichkeiten:

  • Mehrere verschiedene Tests: Mit unserem Diagnostic Starter Bundle bekommst du mehrere Tests zu einem vergünstigten Preis im Paket.
  • Mehrere Stück desselben Tests: Hier greift unsere normale Mengenstaffel, die auf die meisten Produkte anwendbar ist – je mehr du bestellst, desto mehr sparst du, bis zu 15%.
  • Größere Mengen oder als Unternehmen: Wir bieten auch individuelle B2B-Konditionen für Unternehmen und Partner an. Gehe dazu zu unserem B2B-Bereich oder schreibe uns eine E-Mail.

Qualitätssicherung

Wie stellt MoleQlar die Qualität seiner Produkte sicher?

Qualität ist bei uns kein Marketing-Versprechen, sondern ein geprüfter Prozess: Jede einzelne Charge durchläuft eine unabhängige Labor-Analyse auf Schwermetalle, Pestizide, Reinheit und Mikrobiologie. Die Zertifikate dazu sind jederzeit einsehbar in unserem Qualitätssicherung-Bereich.

Produziert wird ausschließlich in GMP-, IFS- oder HACCP-zertifizierten Einrichtungen in Deutschland und Österreich – das sind international anerkannte Standards für Produktionssicherheit und -qualität. So stellen wir sicher, dass du dich auf jedes MoleQlar-Produkt verlassen kannst.

Was ist die Kölner Liste® und warum sind manche Produkte darauf gelistet?

Die Kölner Liste® ist eine unabhängige Initiative zur Dopingprävention: Sie listet Nahrungsergänzungsmittel, die von einem unabhängigen, international anerkannten Labor gezielt auf ausgewählte Dopingsubstanzen getestet wurden.

Ausgewählte MoleQlar-Produkte sind auf der Kölner Liste® gelistet – besonders relevant für dich, wenn du Leistungssport betreibst oder aus anderen Gründen sichergehen möchtest, dass ein Produkt frei von diesen Substanzen ist. Unsere gelisteten Produkte findest du hier unter: Kölner-Liste.

Welche Rohstoffe verwendet MoleQlar für seine Produkte?

Wir setzen bewusst auf hochwertige, patentierte Markenrohstoffe statt austauschbarer Standardware – weil Reinheit, Bioverfügbarkeit und Wirksamkeit stark vom verwendeten Rohstoff abhängen. Einige Beispiele:

  • Magtein® in unserem Magnesium L-Threonat
  • Veri-te™ in unserem Resveratrol
  • Creavitalis® in unserem Kreatin
  • Uthever® in unserem NMN

Diese Markenrohstoffe durchlaufen eigene Qualitätsstandards und sind oft durch Studien zu Reinheit oder Bioverfügbarkeit belegt. Zusätzlich lassen wir jede Charge unabhängig im Labor prüfen – mehr dazu unter "Wie stellt MoleQlar die Qualität seiner Produkte sicher?".

Was unterscheider MoleQlar von anderen Marken?

Drei Dinge zeichnen uns aus:

Gegründet von Ärzten: MoleQlar wurde von Ärzten gegründet und verbindet evidenzbasierte Supplementierung mit molekularer Diagnostik und wissenschaftlicher Gesundheitsbildung zu einem integrierten System.

Konsequente Qualitätsprüfung: Jede Charge durchläuft eine unabhängige Labor-Analyse auf Schwermetalle, Pestizide, Reinheit und Mikrobiologie – produziert wird ausschließlich in GMP-, IFS- oder HACCP-zertifizierten Einrichtungen in Deutschland und Österreich. Zusätzlich setzen wir auf hochwertige, patentierte Markenrohstoffe wie Magtein®, Veri-te™ oder Creavitalis® statt austauschbarer Standardware.

Echter Longevity-Fokus statt Einzelprodukte: Wir denken Langlebigkeit ganzheitlich – von gezielter Supplementierung über Diagnostik bis hin zu wissenschaftlich fundierter Aufklärung. Alles mit dem Ziel: Gesundheit messbar und steuerbar zu machen.

Wie kann ich mich weiter über die Themen Longevity und Gesundheit informieren?

In unserem Magazin findest du regelmäßig neue Blogbeiträge zu Longevity, Biohacking, Supplements und den neuesten wissenschaftlichen Erkenntnissen und Studien.

Einmal die Woche sprechen unsere MoleQlar-Gründer außerdem im Beyond Lifespan Podcast über aktuelle Themen aus der Longevity- und Gesundheitswelt – ideal, wenn du lieber hörst statt liest.



Magazin

Wer schreibt die Inhalte im MoleQlar Magazin?

Unser Redaktionsteam besteht aus erfahrenen Ärzten, Ernährungswissenschaftlern und Longevity-Experten. Gemeinsam verfolgen wir die Mission, komplexe Gesundheitsthemen klar, verständlich und wissenschaftlich fundiert aufzubereiten.

Werden die Magazin-Artikel fachlich geprüft?

Ja. Vor der Veröffentlichung durchläuft jeder Artikel einen mehrstufigen internen Prüfprozess – fachlich wie sprachlich. Dabei wird unter anderem die Quellenlage überprüft, die Relevanz der verwendeten Studien bewertet und mit aktuellen Leitlinien sowie regulatorischen Vorgaben abgeglichen.

Woher stammen die Informationen im MoleQlar Magazin?

Unsere Inhalte basieren auf anerkannten Fachquellen – darunter Publikationen der EFSA (Europäische Behörde für Lebensmittelsicherheit), aktuelle wissenschaftliche Studien, etablierte Fachliteratur sowie Recherchen in medizinischen Datenbanken wie PubMed. Aussagen zu Nährstoffen und Rohstoffen orientieren sich an den gültigen EU-Health-Claims-Richtlinien. Verwendete Fachliteratur wird jeweils direkt im Artikel angegeben, und Inhalte werden regelmäßig überprüft und bei neuen wissenschaftlichen Erkenntnissen aktualisiert.

Mehr zu unseren redaktionellen Grundsätzen findest du im MoleQlar Magazin.

NMN

How should I store the NMN?

The NMN molecule should ideally be stored in a cool, dry place. Also keep out of direct sunlight and away from heat. In this article the stability of Uthever® has been tested. Please keep out of the reach of children. There are several ways to do this:

Our MoleQlar stand-up pouches offer sufficient protection against high temperatures, sunlight and moisture. Once the seal has been opened, care should be taken to ensure that the bag remains sealed at all times using a pressure seal. This ensures adequate and safe storage of NMN. A little green fun fact by the way. In addition to the quality of our products, MoleQlar also attaches particular importance to their sustainability and therefore only sources recyclable and environmentally friendly stand-up pouches.

Otherwise, you are also welcome to use our QJAR . The practical opal glass jar is not only sustainable and environmentally friendly, but is also a useful alternative to traditional bags. The jar holds a maximum of 100 ml, so depending on the density (which for NMN is between 0.15 - 0.25 g/ml), this means around 30 g of NMN powder.

How can I measure the amount of NMN correctly?

The NMN molecule is mainly available in powder form. This often raises the question of how to measure it correctly. The following options are available:

1. measurement using a laboratory or precision balance

If you want to measure NMN down to the milligram, you should ideally purchase a precision balance. Various relatively accurate models are available on Amazon from as little as 10-15 euros.

2. Measuring with the QSCOOP

The QSCOOP from MoleQlar holds a total of 1 ml - so depending on storage and density, this means around 400 - 500 mg of NMN powder. Small note: There is no QSCOOP in the NMN pouch - if you need a QSCOOP , you are welcome to order the measuring spoon as well!

3. Measurement with standard teaspoon

A classic smooth-edged teaspoon holds approximately between 3 and 5 ml. This corresponds to a quantity of up to 1 gram of NMN.

What is the shelf life of Uthever® NMN?

Uthever® NMN is very stable and therefore has a shelf life of approximately 2 years in a closed bag. The stability of Uthever® was tested in thisarticle . The best-before date for your purchase can be found on the back of the stand-up pouch. You can find further information or more details on the product page.

How is NMN produced?

The production process of NMN is relatively complex, which is why the production costs of NMN are currently still very high. In order to obtain pure NMN, a process is required that includes steps such as phosphorylation of the starting material nicotinamide riboside or clarification, concentration and grinding of the substrate.

The NMN has about 99% purity, what are the other ingredients?

The other components are nicotinamide riboside (NR) and nicotinamide (Nam). NR is the starting material for the production of NMN, while nicotinamide is its degradation product. Both substances are therefore harmless.

Resveratrol

How should I store resveratrol?

POWDER

The Veri-te™ resveratrol molecule is best stored in a cool, dry place. Also keep out of direct sunlight and away from heat. Please keep out of the reach of children. There are several ways to do this:

Our MoleQlar stand-up pouches provide adequate protection against high temperatures, sunlight and moisture. Once the seal has been opened, care should be taken to ensure that the bag remains sealed at all times using a pressure seal. This ensures adequate and safe storage of resveratrol. A little green fun fact by the way. In addition to the quality of our products, MoleQlar also attaches particular importance to their sustainability and therefore only sources recyclable and environmentally friendly stand-up pouches.

Otherwise, you are also welcome to use our QJAR . The practical opal glass jar is not only sustainable and environmentally friendly, but is also a useful alternative to classic sachets. Simply fill the jar with the powder and access the resveratrol easily and conveniently when needed. The jar holds a maximum of 100 ml, which means around 30 g of resveratrol powder depending on the density. The advantage here is not only the ease of use, but also the convenience of fitting on any shelf, in any handbag and for any situation.

CAPSULES

Resveratrol should ideally be stored in a cool, dry place. Also keep out of direct sunlight and away from heat. Please keep out of the reach of children.

How can I measure resveratrol?

The molecule resveratrol is also available in powder form. This often raises the question of how to measure it correctly. This is known to be the be-all and end-all for the optimal intake of a dietary supplement. The following options are available to you:

1. Measurement using laboratory or precision scales

If you want to measure resveratrol down to the milligram, you should ideally purchase aprecision scale . Various relatively accurate models are available on Amazon from as little as 10-15 euros.

3. Measuring with the QSCOOP

Your bag of resveratrol also contains aQSCOOP from MoleQlar. This measuring spoon holds a total of 1 ml - so depending on storage and density, this means around 500 mg of resveratrol powder. If you have lost your QSCOOP or have too few, you are welcome to order several measuring spoons!

4. Measurement with standard teaspoon

Open the cake drawer and get out with your best friend for every afternoon tea party! A classic smooth-edged teaspoon holds between 3 and 5 ml. This corresponds to up to 2.5 grams of resveratrol.

How can I take resveratrol?

Resveratrol is best taken with a meal. The resveratrol molecule is a fat-soluble molecule. We therefore recommend taking it with a spoonful of vegetable oil (olive, linseed or pumpkin seed oil - depending on your preference) or mixed into a yoghurt. According to studies, the bioavailability of resveratrol is significantly better in the morning. It should also be consumed before the main meal, as otherwise the stomach acid stimulated by the food will break down the micronutrient more easily.(R)

You can find a more detailed explanation of the best way to take resveratrol here in the article "How can I take resveratrol"!

Please do not exceed the recommended dosage. If any undesirable side effects occur, contact your trusted doctor or pharmacist or contact the healthcare professionals in our advice section.

What is the shelf life of resveratrol?

In principle, a shelf life of approximately two years can be assumed. This information is only a guideline, may therefore vary and is not guaranteed. The exact best-before date of your purchase can be found at the bottom of the resveratrol jar or on the back of the resveratrol sachet. Further information or more details can be found in the certificates of analysis on the product page.

Resveratrol is 99% pure. What does the rest consist of?

Verite™ resveratrol is approved in the EU as a "novel food" under the Novel FoodRegulation. The prerequisite for this is scientific proof that consumption is harmless to health. The production process using genetically modified yeast is taken into account. The yeasts "modified" for the fermentation process are considered "genetically modified" (gv) under EU legislation. Foods and ingredients produced with the help of gvmicroorganisms are not subject to labeling requirements, provided that no residues of the production organisms are detectable in the products. This also applies to Verite™ resveratrol and confirms that no genetically modified microorganisms are presentin the pure substance.

Trans is not a reference to the genetic engineering production process, but stands for one of two possible structural forms (cis- or trans- isomers). The remaining components (less than 2%) are therefore merely degradation products of resveratrol or its cisisomer form.

Is Veri-te™ resveratrol genetically modified?

Veri-te™ resveratrol is genetically safe, as only the genes of the yeasts that produce the resveratrol have been modified. The yeast cells are completely removed during the production process so that only pure resveratrol remains at the end.

This is therefore merely a modified process, not a product that has been genetically modified.

Betaine (TMG)

How should I store betaine (TMG)?

The betaine molecule (TMG) should ideally be stored in a cool, dry place. Also keep out of direct sunlight and away from heat. Please keep out of the reach of children. There are several ways to do this:

Our MoleQlar stand-up pouches provide adequate protection against high temperatures, sunlight and moisture. Once the seal has been opened, care should be taken to ensure that the bag always remains sealed with a pressure seal. This ensures adequate and safe storage of betaine (TMG). A little green fun fact by the way. In addition to the quality of our products, MoleQlar also attaches particular importance to their sustainability and therefore only sources recyclable and environmentally friendly stand-up pouches.

Otherwise, you are also welcome to use our QJAR . The practical opal glass jar is not only sustainable and environmentally friendly, but is also a useful alternative to classic sachets. Simply pour the powder into the jar and access the betaine (TMG) easily and conveniently as required. The jar holds a maximum of 100 ml, so depending on the density, this means around 60 g of betaine (TMG) powder. The advantage here is not only the ease of use, but also the convenience of fitting on any shelf, in any handbag and for any situation.

How can I measure betaine (TMG)?

The betaine molecule (TMG) is available in powder form, among other things. This often raises the question of how to measure it correctly. This is known to be the be-all and end-all for the optimal intake of a dietary supplement. The following options are available to you:

1. Measurement using laboratory or precision scales

If you want to measure betaine (TMG) down to the milligram, you should ideally purchase aprecision scale . Various relatively accurate models are available on Amazon from as little as 10-15 euros.

3. Measuring with the QSCOOP

Your bag of betaine (TMG) also contains aQSCOOP from MoleQlar. This measuring spoon holds a total of 1 ml - so depending on storage and density, this means approximately 600 mg of betaine (TMG) powder. If you have lost your QSCOOP or have too few, you are welcome to order several measuring spoons!

4. Measurement with standard teaspoon

Open the cake drawer and get out with your best friend for every afternoon tea party! A classic smooth teaspoon holds between 3 and 5 ml. This corresponds to up to 3 grams of betaine (TMG).

How can I take betaine (TMG)?

Betaine (TMG) is a water-soluble molecule. It should therefore be taken with plenty of liquid, ideally a glass of water. Whether you take the powder separately or together with a meal is entirely up to you. There are currently no studies that show one method to be superior to the other. In principle, betaine (TMG) is extremely well absorbed by the body and has a high bioavailability (R,R), but we will of course keep you up to date

What is the shelf life of betaine (TMG)?

In principle, a shelf life of approximately two years can be assumed. This information is only a guideline, may therefore vary and is not guaranteed. The exact best-before date of your purchase can be found on the back of the betaine (TMG) stand-up pouch. Further information or more details can be found on the product page.

Carnosine

How should I store carnosine?

It is best to store the carnosine molecule in a cool, dry place. Also keep out of direct sunlight and away from heat. Please keep out of the reach of children. There are several ways to do this:

Our MoleQlar stand-up pouches provide adequate protection against high temperatures, sunlight and moisture. Once the seal has been opened, care should be taken to ensure that the bag remains sealed at all times using a pressure seal. This ensures adequate and safe storage of carnosine. A little green fun fact by the way. In addition to the quality of our products, MoleQlar also attaches particular importance to their sustainability and therefore only sources recyclable and environmentally friendly stand-up pouches.

Otherwise, you are also welcome to use our QJAR . The practical opal glass jar is not only sustainable and environmentally friendly, but is also a useful alternative to classic sachets. Simply fill the jar with the powder and access the carnosine easily and conveniently as required. The jar holds a maximum of 100 ml, so depending on the density, this means around 30 g of carnosine powder. The advantage here is not only the ease of use, but also the convenience of fitting on any shelf, in any handbag and for any situation.

How can I measure carnosine?

The carnosine molecule is available in powder form, among other things. This often raises the question of how to measure it correctly. This is known to be the be-all and end-all for the optimal intake of a dietary supplement. The following options are available to you:

1. Measurement using laboratory or precision scales

If you want to measure carnosine down to the milligram, you should ideally purchase aprecision scale . Various relatively accurate models are available on Amazon from as little as 10-15 euros.

2. Measuring with the QSCOOP

Your bag of carnosine also contains aQSCOOP from MoleQlar. This measuring spoon holds a total of 1 ml - so depending on storage and density, this means approximately 500 mg of carnosine powder. If you have lost your QSCOOP or have too few, you are welcome to order several scoops!

3. Dimensions with standard teaspoon

Open the cake drawer and get out with your best friend for every afternoon tea party! A classic smooth teaspoon holds between 3 and 5 ml. This corresponds to a quantity of up to 2.5 grams of carnosine.

How can I take carnosine?

Carnosine should be taken with plenty of liquid, ideally a glass of water. Whether you take the capsules all at once or at separate times of the day together with a meal is entirely up to you. There are currently no studies that show one method to be superior to another. In principle, carnosine is well absorbed via the intestinal mucosa (R), but we will of course keep you up to date

What is the shelf life of carnosine?

In principle, a shelf life of approximately two years can be assumed. This information is only a guideline, may vary and is not guaranteed. The exact best-before date of your purchase can be found on the back of the carnosine stand-up pouch. Further information or more details can be found on the product page.

Spermidine

How can I take spermidine?

MoleQlar® Spermidine should be taken with plenty of liquid, preferably a glass of water. Whether you take the capsules all at once or at separate times of the day together with a meal is entirely up to you. There are currently no studies that show one method to be superior to another. In principle, spermidine is well absorbed by the body (R,R,R), but we will of course keep you up to date

How should I store spermidine?

Spermidine should ideally be stored in a cool, dry place. Also keep out of direct sunlight and away from heat. Please keep out of the reach of children.

What is the shelf life of spermidine?

In principle, a shelf life of approximately two years can be assumed. This information is only a guideline, may vary and is not guaranteed. The exact best-before date of your purchase can be found on the bottom of the spermidine can or on the packaging. Further information or more details can be found on the product page.

Quercetin

How should I store the quercetin?

The quercetin molecule should ideally be stored in a cool, dry place. Also keep out of direct sunlight and away from heat. Please keep out of the reach of children. There are several ways to do this:

Our MoleQlar stand-up pouches offer sufficient protection against high temperatures, sunlight and moisture. Once the seal has been opened, care should be taken to ensure that the bag always remains sealed with a pressure seal. This ensures adequate and safe storage of quercetin. A little green fun fact by the way. In addition to the quality of our products, MoleQlar also attaches particular importance to their sustainability and therefore only sources recyclable and environmentally friendly stand-up pouches.

Otherwise, you are also welcome to use our QJAR . The practical opal glass jar is not only sustainable and environmentally friendly, but is also a useful alternative to classic sachets. Simply fill the jar with the powder and access the quercetin easily and conveniently as required. The jar holds a maximum of 100 ml, so depending on the density, this means around 30 g of quercetin powder. The advantage here is not only the ease of use, but also the convenience of fitting on any shelf, in any handbag and for any situation.

How can I measure quercetin?

The molecule quercetin is also available in powder form. This often raises the question of how to measure it correctly. This is known to be the be-all and end-all for the optimal intake of a dietary supplement. The following options are available to you:

1. measurement using laboratory or precision scales

If you want to measure quercetin down to the milligram, you should ideally purchase aprecision scale . Various relatively accurate models are available from as little as 10-15 euros on Amazon .

2. Measuring with the QSCOOP

Your bag of quercetin also contains aQSCOOP from MoleQlar. This measuring spoon holds a total of 1 ml - depending on storage and density, this means approximately 400 mg of quercetin powder. If you have lost your QSCOOP or have too few, you are welcome to order several measuring spoons!

3. Dimensions with standard teaspoon

Open the cake drawer and get out with your best friend for every afternoon tea party! A classic smooth teaspoon holds between 3 and 5 ml. This corresponds to up to 2 grams of quercetin.

How can I take quercetin?

Quercetin is a molecule that is almost insoluble in water and fat. It therefore appears to make little sense to take it with a glass of water. Studies describe dozens of factors that influence the bioavailability of quercetin, such as the microbiome or taking it with a meal.(R) Although the molecule enters the digestive tract without any problems, it is only partially absorbed. Its bioavailability is therefore quite modest, but still sufficient for its effects.(R) There is currently no study that shows one intake method to be clearly superior. Only the simultaneous intake with a water-alcohol mixture had advantages.(R) But of course we will keep you up to date!

What is the shelf life of quercetin?

In principle, a shelf life of approximately two years can be assumed. This information is only a guideline, may therefore vary and is not guaranteed. The exact best-before date of your purchase can be found on the back of the Quercetin stand-up pouch. Further information or more details can be found on the product page.

Calcium alphaketoglutarate (CaAKG)

How can I take CaAKG?

Calcium alpha-ketoglutarate should be taken with plenty of liquid, ideally a glass of water. Whether you take the capsules in one go or at separate times of the day together with a meal is entirely up to you. There are currently no studies that show one method to be superior to another. In principle, CaAKG is well absorbed via the mucous membrane of the small intestine (R), but we will of course keep you up to date

How should I store CaAKG?

Calcium alpha-ketoglutarate should ideally be stored in a cool, dry place. Also keep out of direct sunlight and away from heat. Please keep out of the reach of children.

What is the shelf life of CaAKG?

In principle, a shelf life of approximately two years can be assumed. This information is only a guideline, may vary and is not guaranteed. The exact best-before date of your purchase can be found on the bottom of the CaAKG can or on the packaging. Further information or more details can be found on the product page.

Glucosamine (glucosamine sulphate)

How can I take glucosamine?

Glucosamine should be taken with plenty of liquid, ideally a glass of water. Whether you take the capsules separately or together with a meal is entirely up to you. There are currently no studies that show one method to be superior to the other. In principle, glucosamine sulphate is well absorbed via the intestinal mucosa and is therefore better than other forms, such as glucosamine hydrochloride.(R, R) However, we will of course keep you up to date!

Please do not exceed the recommended dosage. In the event of possible undesirable side effects, contact your trusted doctor or pharmacist or contact the healthcare professionals in our advice section.

How should I store glucosamine?

Glucosamine should ideally be stored in a cool, dry place. Also keep out of direct sunlight and away from heat. Please keep out of the reach of children.

What is the shelf life of glucosamine?

In principle, a shelf life of approximately two years can be assumed. This information is only a guideline, may vary and is not guaranteed. The exact best-before date of your purchase can be found at the bottom of the glucosamine can or on the packaging. Further information or more details can be found on the product page.

QNESIUM

How can I take QNESIUM?

QNESIUM should be taken with plenty of liquid, ideally a glass of water. Whether you take the capsules all at once or at separate times of the day together with a meal is entirely up to you. There are currently no studies that show one method to be superior to another. In principle, only one to three quarters of the magnesium consumed is absorbed via the intestinal mucosa.(R) QNESIUM as a high-quality magnesium complex with an innovative formulation of four magnesium compounds aims to increase bioavailability in humans. We will of course keep you up to date!

Please do not exceed the recommended dosage. If you experience any undesirable side effects, contact your trusted doctor or pharmacist or contact the healthcare professionals in our advice section.

How should I store QNESIUM?

QNESIUM should ideally be stored in a cool, dry place. Also keep out of direct sunlight and away from heat. Please keep out of the reach of children.

What is the shelf life of QNESIUM?

In principle, a shelf life of approximately two years can be assumed. This information is only a guideline, may vary and is not guaranteed. The exact best-before date of your purchase can be found on the bottom of the QNESIUM can or on the packaging. Further information or more details can be found on the product page.

Vitamin D3K2

How can I take vitamin D3|K2?

As just one drop of vitamin D3|K2 contains a whole 1000 I.E. Vitamin D, multiple drops are now a thing of the past. We recommend a daily intake of one portion of vitamin D3|K2. Simply take one drop of vitamin D3|K2 together with a meal using the pipette.

Please do not exceed the recommended dosage. If you experience any undesirable side effects, contact your doctor or pharmacist or contact the healthcare professionals in our advice section. They will also be happy to advise you on your individual dosage in order to maintain a physiological vitamin D level or compensate for a possible vitamin D deficiency.

Please do not exceed the recommended dosage. If any undesirable side effects occur, contact your trusted doctor or pharmacist or contact the healthcare professionals in our advice section.

How should I store vitamin D3|K2?

Vitamin D3|K2 should ideally be stored in a cool, dry place. Also keep out of direct sunlight and away from heat. Please keep out of the reach of children.

What is the shelf life of vitamin D3|K2?

In principle, a shelf life of approximately two years can be assumed. This information is only a guideline, may therefore vary and is not guaranteed. The exact best-before date of your purchase can be found at the bottom of the vitamin D3|K2 bottle or on the packaging. Further information or more details can be found on the product page.

epiAge™

When will I receive my result?

You can expect your result 6-8 weeks after the sample has been received by epiAge™️ . As soon as your sample has been received by epiAge™️ , you will receive a confirmation by e-mail (subject to sample registration).

Why does it take so long to analyze the sample?

The period of 6 - 8 weeks mainly consists of the actual analysis of your saliva sample.

To ensure the most accurate result possible, your sputum will be analyzed at least three times. Only then will you receive your final result.

What is the difference between biological and chronological age?

Biological age provides information on how quickly the body ages. This can vary significantly from person to person. Various factors play a role in this. Your own genes, which you have inherited, only play a minor role. Lifestyle and environmental factors are much more decisive. Chronological age, on the other hand, is measured in years and says little about the condition of our body.

What do I have to pay attention to when carrying out the test?

Please follow the instructions for use in your epiAge™️ test kit or on the product page. The epiAge™️ test is an epigenetic age determination and is performed in a high-tech laboratory using the latest scientific methods. An insufficient or contaminated sample may cause your test to fail or be falsified.

What does my test result mean?

Your test result represents your epigenetic age. The epigenetic age provides information on how quickly or slowly you age biologically compared to the general population. Are you 53 but feel like you're in your mid-40s? Your epigenetic test result can back up your feelings with scientific facts. If the opposite is the case, you should consider adjusting your lifestyle and diet so that you remain dynamic and vital in the long term.

I have not received a return envelope, what should I do?

This can sometimes happen. In this case, you can simply contact us by e-mail and we will send you an envelope immediately.