Frequently Asked Questions
How can we help you?
Do you have any questions? And we have the answers! Well, mostly anyway. But this is where we can help you the quickest - find the answers to all topics and the most frequently asked questions. You can also check out our social media platforms such asFacebook,InstagramorLinkedIn! If you still can't find the answer you're looking for,justcontact us! We are happy to answer your questions.
Subscription
What does it mean to subscribe to a product?
If you subscribe to a product, you will receive your desired product automatically every month. A subscription renews itself automatically until you cancel it.
When and how often do I pay for my subscription?
This depends on which subscription model you choose. A monthly subscription is charged once a month, a 6-month subscription once every 6 months and a 12-month subscription once every 12 months.
When and how often will my subscription be delivered?
All subscriptions are delivered once a month. For example, if you open a subscription on February 15, the next delivery will be sent on March 15.
Where can I manage my subscription?
You can manage your subscription at any time in your customer account. Here you also have the option to cancel your subscription at any time.
Can I change my delivery address during my subscription?
You can edit your delivery address at any time in your customer account, or contact us by email!
When and how can I cancel my subscription?
You can cancel your subscription at any time in your customer account. Please note that longer-term subscriptions remain valid until they expire.
Shipping & Returns
What are the shipping costs & delivery times?
DE, AT, CH
3.99 Standard shipping GLS
4.99 Premium shipping DHL
(Free shipping from 50€)
1-5 working days - depending on product
Netherlands
5,99 € (free shipping from 150€)
3-7 working days - depending on product
Rest of Europe
9,99 € (free shipping from 300€)
3-10 working days - depending on product
NOW/UK
11,99 € standard shipping (free shipping from 300€)
21,99€ express shipping
3-10 working days - depending on product
Where is my parcel? (shipment tracking)
Once your parcel has been dispatched by us, you can track it at any time and see when it will arrive. You can find all the information on our help page for tracking
My goods have not arrived, what should I do?
If the goods do not arrive after a longer period of time due to a shipping error, you are welcome to contact our customer service . They will then take care of your request as quickly as possible and send you the missing products.
How do I return my order?
You don't want to keep the product you ordered after all or you bought the wrong item or the wrong quantity? That can happen! You have a 30-day right of return with us. Within this period, you can return the purchased items at your own expense and without giving reasons for a refund or exchange to the following address:
For orders from Germany:
MoleQlar GmbH
c/0 WeShip Fulfillment
Geretsrieder Straße 28
84478 Waldkraiburg
Germany
For orders outside Germany (international):
MoleQlar GmbH
Friskusweg 10
8141 Premstätten
Austria
Orders
How do I use my voucher?
MoleQlar® may send you or offer voucher codes on the website which can be redeemed against the cost of your chosen items.
The code must be added to your basket at the time of ordering. After the order has been placed, this is no longer possible.
Simply click on the shopping cart icon at the top right of the website and then 'View cart' to see the box required to enter the voucher.
Then enter the code without spaces and click on "Add code".
Only one voucher can be used per order and it also cannot be used in conjunction with referral codes.
Goods that have already been reduced are generally excluded from all voucher codes.
Many codes also have a minimum order value, if this is not reached, the code will be rejected.
Please check the total amount before entering your payment information.
If the desired code has been accepted, the total amount will be adjusted automatically. If this is not the case, please enter the code again. If not successful, please contact customer service to check the validity of the voucher code. Please indicate which items you have in your shopping cart and which code you tried to use.
How do I register for special offers?
Signing up for the newsletter atMOLEQLAR®is very easy. On the homepage you will find the option to sign up for the newsletter. All you have to do is enter your e-mail address and click on "Subscribe". You will then receive all new special offers and be informed exclusively about new products.
Can I change my order at a later date?
Here at MOLEQLAR® we use a fully automated ordering service.
This means that once you have completed your order, it will be saved in our system to ensure timely shipping.
This is why it is not possible to delete or add items.
If your order has already been processed or shipped, no more changes can be made.
Please also note that our warehouse is active outside official opening hours. For this reason, your order may have already been shipped by the time we process the change request.
Is there a volume discount?
Yes, there is! Simply contact us via thecustomer service. We will be happy to provide you with a quote. For bulk orders for companies, you can find the contact form here in theB2B area.
Customer account
How do I set up a customer account?
If you register for this website, you can access your order status and order history, download invoices, track shipments and use many other features that will make your shopping experience more relaxed. We will only ask you for information that is required. You can create a customer account here:
How do I change my password, e-mail or name?
You can easily adjust all this data in your customer account. Simply click on the desired section in your dashboard and change your account details as required
How do I change my billing and/or delivery address?
To do this, log in to your customer account and then click on the "Addresses" tab. Here you can now adjust both your billing and delivery address. However, you can of course enter different addresses for each order, regardless of the address stored in your customer account.
Recommendation
What is the referral function?
Under refer-a-friend, or refer-a-friend, you can recommend allLongevityproducts from MoleQlar to your friends - to the benefit of both of you!
How does the recommendation process work?
It's easy!
To get started, you need a MoleQlar customer account. So register now for free! By registering a customer account, you will receive a personal referral link. You can find this either in your account under "Recommendation" (of course - not particularly imaginative, but easy to find) or logged in, if you go directly to a product page, again under "Recommendation" next to the FAQ tab. You can easily forward this recommendation link to your friends via Facebook, Twitter, WhatsApp, Pinterest, LinkedIn or simply by email with just one click. With the link you will also receive a 10% discount code, which you can also forward to your friends! Don't worry, you will of course also benefit by recommending ...
Do I earn anything by recommending them?
Absolutely!
We really appreciate your trust and would be delighted if you recommend MoleQlar to your friends. Of course, we'll give them a little thank you, again in the form of a 10% discount voucher for your next MoleQlar purchase. You will receive this by email after your friend has made a purchase.
Are there any requirements for recommending?
There are one or two things you need to bear in mind:
The most important requirement for recommending MoleQlar is a current MoleQlar customer account. Once you've signed up, you can get started right away. If you don't have an account yet, register quickly! Oh yes, and friends who might be interested in Longevity and MoleQlar would also be good! But that won't be a problem ...
Is there a limited number of recommendations or other restrictions?
No, there isn't!
You can recommend MoleQlar to as many friends as you like. But be careful - you only get one voucher per friend, which is valid for 45 days. You can then use this individually, i.e. not combined with other discount codes, from a purchase of €50.
Stay on the ball and recommend MoleQlar-Longevity to others! The next discount is sure to come!
Can I recommend myself to others?
No, unfortunately that is not possible. It must be another person or a friend.
Payment
What payment options do we offer?
You can pay with these options
PayPal
Pay with Paypal. If you do not have a PayPal account, you can also pay with your credit card.
MasterCard credit card
Pay directly with your MasterCard credit card. Have your card details ready at the checkout. Secure and uncomplicated.
VISA credit card
Pay directly with your VISA credit card. Have your card details ready at the checkout. Secure and uncomplicated.
AMEX credit card
Pay directly with your VISA credit card. Have your card details ready at the checkout. Secure and uncomplicated.
Payment in advance
Transfer directly to our bank account. Your order will only be shipped after we have received the money in our account.
Our bank details
Account holder:MoleQlar GmbHCredit institution:HypoVereinsbankIBAN:DE 83 7112 0078 0026 6161 15SWIFT/BIC:HYVEDEMM644
Where can I find my invoice?
You can easily find your invoice in your customer account. We have also sent you an invoice by email following your order confirmation. If you can no longer find your invoice, please contact our customer service team and we will send you your invoice again as soon as possible.
Is it possible to work with MoleQlar?
Of course there is the possibility of working together with MoleQlar!
We are always happy to pull together with other companies or individuals to achieve our goal: To raise people's health awareness and encourage them to live healthier, longer and, above all, better lives. In line with our Longvity motto - Beyond Lifespan. If you share this vision, don't hesitate to contact usso that we can work together on future projects to get one step closer to our goal
Can I resell MoleQlar products?
Are you a retailer, entrepreneur or company employee and interested in Longevity and our products? We would be happy to work with you on a business-to-business basis. We attach particular importance to seriousness and transparency. Visit ourB2B areaand contact us using the inquiry form there. We will be happy to send you the conditions (MOQ, etc.) for the resale of our products and prepare an individual offer for you. We look forward to your inquiry and a possible cooperation
Is it possible to work as an affiliate with MoleQlar?
Great that you are an affiliate (or want to become one) and are interested in Longevity! In this respect, you are the perfect match for us. We are happy to offer you the opportunity to work with us via our affiliate system. Here you can not only spread the word about Longevity through recommendations and advertising for our products, but also earn a commission. Simply contact us using theenquiry formand tell us a little about yourself. It is important to us what your motivation is, which platforms you use and what motivates you to use Longevity. We look forward to hearing from you and will respond as quickly as possible.
Longevity
What is longevity?
Longevity is sometimes used as a synonym for life expectancy. However, the term longevity does not only refer to the time we have already lived, but also includes the hours, days and years that still lie ahead of us. A distinction is made between lifespan and healthspan. While the lifespan is the total number of years we live, the health span is how many years of our lives we remain healthy, free and free of disease. MoleQlar helps you live a healthy life - Beyond Lifespan.
More at What is Longevity?
Are supplements even necessary? Do I have to take dietary supplements?
Do I have to take dietary supplements - for the rest of my life? There are many misconceptions about dietary supplements. Not least from governments, various doctors and health experts.
Let's start by saying that supplements are a complex matter. Ignorance and oversimplification are a major reason why there is so much conflicting advice.
We believe it is necessary to take supplements for the rest of our lives. There is a strong scientific case for this. As a data- and research-driven longevity company, we place particular emphasis on evidence-based medicine. In addition to valuable information, we offer consumers laboratory-tested supplements based on the latest innovations in life extension/longevity.
Is a varied and balanced diet not enough?
Perhaps the biggest misconception is that you don't need supplements "if you eat a healthy diet".
Unfortunately, this is not true.
Even if you eat a healthy diet, it is extremely difficult to consume enough essential nutrients to reach your optimal life expectancy potential. Let us explain why.
There is a widespread belief that a varied and balanced diet provides people with all the nutrients necessary for life. Even though this often covers the need for essential amino acids, fatty acids, vitamins and minerals, this cannot be taken for granted. Certain diets and lifestyles increase the need for selected substances. Our current lifestyle is also to blame. We live much more indoors, which means that we are not exposed to enough sunlight to produce vitamin D, for example. Alcohol consumption leads to a deficiency of magnesium and B vitamins, stress to a further reduction of B vitamins and vitamin C, smoking and pollution to a lack of antioxidants, allergies and infections to a depletion of vitamin A and zinc, etc. These and many other factors require a higher intake of critical vitamins and minerals than the healthiest diet can ever provide.
Are there longevity supplements that actually slow down ageing?
Consulting
Is it safe to take dietary supplements?
Yes, the supplementation of food supplements is legally tested and safe. This applies as long as you do not exceed the recommended dosage and stick to the correct application. However, please note that food supplements are not a substitute for a varied and balanced diet and a healthy lifestyle.
Are there any doctors who specialize in Longevity Medicine?
Not only that - some even work closely with us at MoleQlar. Visit our medical advice section and get a second opinion from the Longevity specialists. Otherwise, simply ask your trusted doctor for advice. They will be happy to answer your questions about our products. If necessary, you can also contact us directly by email if you have a burning question and don't want to wait for your next doctor's appointment.
Can I take the supplements safely with other medication?
Food supplements are generally considered safe. This also applies to MoleQlar products. However, you should ask your doctor for advice before taking one or two supplements. These are also labeled as such by us, see Resveratrol*. Incidentally, it never hurts to ask your trusted doctor for advice and tips. You can also contact our Longevity partners in the advice section!
*In general, if you are taking medication at the same time, this product should only be consumed under medical supervision. If you are pregnant, breastfeeding, taking medication or under medical supervision, contact your doctor before taking this product. Discontinue use and contact your doctor if side effects or intolerances occur. Not suitable for persons under 18 years of age.
NMN
How should I store the NMN?
The NMN molecule should ideally be stored in a cool, dry place. Also keep out of direct sunlight and away from heat. In this article the stability of
Our MoleQlar stand-up pouches offer sufficient protection against high temperatures, sunlight and moisture. Once the seal has been opened, care should be taken to ensure that the bag remains sealed at all times using a pressure seal. This ensures adequate and safe storage of NMN. A little green fun fact by the way. In addition to the quality of our products, MoleQlar also attaches particular importance to their sustainability and therefore only sources recyclable and environmentally friendly stand-up pouches.
Otherwise, you are also welcome to use our QJAR . The practical opal glass jar is not only sustainable and environmentally friendly, but is also a useful alternative to traditional bags. The jar holds a maximum of 100 ml, so depending on the density (which for NMN is between 0.15 - 0.25 g/ml), this means around 30 g of NMN powder.
How can I measure the amount of NMN correctly?
The NMN molecule is mainly available in powder form. This often raises the question of how to measure it correctly. The following options are available:
1. measurement using a laboratory or precision balance
If you want to measure NMN down to the milligram, you should ideally purchase a precision balance. Various relatively accurate models are available on Amazon from as little as 10-15 euros.
2. Measuring with the QSCOOP
The QSCOOP from MoleQlar holds a total of 1 ml - so depending on storage and density, this means around 400 - 500 mg of NMN powder. Small note: There is no QSCOOP in the NMN pouch - if you need a QSCOOP , you are welcome to order the measuring spoon as well!
3. Measurement with standard teaspoon
A classic smooth-edged teaspoon holds approximately between 3 and 5 ml. This corresponds to a quantity of up to 1 gram of NMN.
What is the shelf life of Uthever ® NMN?
How is NMN produced?
The production process of NMN is relatively complex, which is why the production costs of NMN are currently still very high. In order to obtain pure NMN, a process is required that includes steps such as phosphorylation of the starting material nicotinamide riboside or clarification, concentration and grinding of the substrate.
The NMN has about 99% purity, what are the other ingredients?
The other components are nicotinamide riboside (NR) and nicotinamide (Nam). NR is the starting material for the production of NMN, while nicotinamide is its degradation product. Both substances are therefore harmless.
Resveratrol
How should I store resveratrol?
POWDER
The Veri-te™ resveratrol molecule is best stored in a cool, dry place. Also keep out of direct sunlight and away from heat. Please keep out of the reach of children. There are several ways to do this:
Our MoleQlar stand-up pouches provide adequate protection against high temperatures, sunlight and moisture. Once the seal has been opened, care should be taken to ensure that the bag remains sealed at all times using a pressure seal. This ensures adequate and safe storage of resveratrol. A little green fun fact by the way. In addition to the quality of our products, MoleQlar also attaches particular importance to their sustainability and therefore only sources recyclable and environmentally friendly stand-up pouches.
Otherwise, you are also welcome to use our QJAR . The practical opal glass jar is not only sustainable and environmentally friendly, but is also a useful alternative to classic sachets. Simply fill the jar with the powder and access the resveratrol easily and conveniently when needed. The jar holds a maximum of 100 ml, which means around 30 g of resveratrol powder depending on the density. The advantage here is not only the ease of use, but also the convenience of fitting on any shelf, in any handbag and for any situation.
CAPSULES
Resveratrol should ideally be stored in a cool, dry place. Also keep out of direct sunlight and away from heat. Please keep out of the reach of children.
How can I measure resveratrol?
The molecule resveratrol is also available in powder form. This often raises the question of how to measure it correctly. This is known to be the be-all and end-all for the optimal intake of a dietary supplement. The following options are available to you:
1. Measurement using laboratory or precision scales
If you want to measure resveratrol down to the milligram, you should ideally purchase aprecision scale . Various relatively accurate models are available on Amazon from as little as 10-15 euros.
3. Measuring with the QSCOOP
Your bag of resveratrol also contains aQSCOOP from MoleQlar. This measuring spoon holds a total of 1 ml - so depending on storage and density, this means around 500 mg of resveratrol powder. If you have lost your QSCOOP or have too few, you are welcome to order several measuring spoons!
4. Measurement with standard teaspoon
Open the cake drawer and get out with your best friend for every afternoon tea party! A classic smooth-edged teaspoon holds between 3 and 5 ml. This corresponds to up to 2.5 grams of resveratrol.
How can I take resveratrol?
Resveratrol is best taken with a meal. The resveratrol molecule is a fat-soluble molecule. We therefore recommend taking it with a spoonful of vegetable oil (olive, linseed or pumpkin seed oil - depending on your preference) or mixed into a yoghurt. According to studies, the bioavailability of resveratrol is significantly better in the morning. It should also be consumed before the main meal, as otherwise the stomach acid stimulated by the food will break down the micronutrient more easily.(R)
You can find a more detailed explanation of the best way to take resveratrol here in the article "How can I take resveratrol"!
Please do not exceed the recommended dosage. If any undesirable side effects occur, contact your trusted doctor or pharmacist or contact the healthcare professionals in our advice section.
What is the shelf life of resveratrol?
In principle, a shelf life of approximately two years can be assumed. This information is only a guideline, may therefore vary and is not guaranteed. The exact best-before date of your purchase can be found at the bottom of the resveratrol jar or on the back of the resveratrol sachet. Further information or more details can be found in the certificates of analysis on the product page.
Resveratrol is 99% pure. What does the rest consist of?
Verite™ resveratrol is approved in the EU as a "novel food" under the Novel FoodRegulation. The prerequisite for this is scientific proof that consumption is harmless to health. The production process using genetically modified yeast is taken into account. The yeasts "modified" for the fermentation process are considered "genetically modified" (gv) under EU legislation. Foods and ingredients produced with the help of gvmicroorganisms are not subject to labeling requirements, provided that no residues of the production organisms are detectable in the products. This also applies to Verite™ resveratrol and confirms that no genetically modified microorganisms are presentin the pure substance.
Trans is not a reference to the genetic engineering production process, but stands for one of two possible structural forms (cis- or trans- isomers). The remaining components (less than 2%) are therefore merely degradation products of resveratrol or its cisisomer form.
Is Veri-te™ resveratrol genetically modified?
Veri-te™ resveratrol is genetically safe, as only the genes of the yeasts that produce the resveratrol have been modified. The yeast cells are completely removed during the production process so that only pure resveratrol remains at the end.
This is therefore merely a modified process, not a product that has been genetically modified.
Betaine (TMG)
How should I store betaine (TMG)?
The betaine molecule (TMG) should ideally be stored in a cool, dry place. Also keep out of direct sunlight and away from heat. Please keep out of the reach of children. There are several ways to do this:
Our MoleQlar stand-up pouches provide adequate protection against high temperatures, sunlight and moisture. Once the seal has been opened, care should be taken to ensure that the bag always remains sealed with a pressure seal. This ensures adequate and safe storage of betaine (TMG). A little green fun fact by the way. In addition to the quality of our products, MoleQlar also attaches particular importance to their sustainability and therefore only sources recyclable and environmentally friendly stand-up pouches.
Otherwise, you are also welcome to use our QJAR . The practical opal glass jar is not only sustainable and environmentally friendly, but is also a useful alternative to classic sachets. Simply pour the powder into the jar and access the betaine (TMG) easily and conveniently as required. The jar holds a maximum of 100 ml, so depending on the density, this means around 60 g of betaine (TMG) powder. The advantage here is not only the ease of use, but also the convenience of fitting on any shelf, in any handbag and for any situation.
How can I measure betaine (TMG)?
The betaine molecule (TMG) is available in powder form, among other things. This often raises the question of how to measure it correctly. This is known to be the be-all and end-all for the optimal intake of a dietary supplement. The following options are available to you:
1. Measurement using laboratory or precision scales
If you want to measure betaine (TMG) down to the milligram, you should ideally purchase aprecision scale . Various relatively accurate models are available on Amazon from as little as 10-15 euros.
3. Measuring with the QSCOOP
Your bag of betaine (TMG) also contains aQSCOOP from MoleQlar. This measuring spoon holds a total of 1 ml - so depending on storage and density, this means approximately 600 mg of betaine (TMG) powder. If you have lost your QSCOOP or have too few, you are welcome to order several measuring spoons!
4. Measurement with standard teaspoon
Open the cake drawer and get out with your best friend for every afternoon tea party! A classic smooth teaspoon holds between 3 and 5 ml. This corresponds to up to 3 grams of betaine (TMG).
How can I take betaine (TMG)?
Betaine (TMG) is a water-soluble molecule. It should therefore be taken with plenty of liquid, ideally a glass of water. Whether you take the powder separately or together with a meal is entirely up to you. There are currently no studies that show one method to be superior to the other. In principle, betaine (TMG) is extremely well absorbed by the body and has a high bioavailability (R,R), but we will of course keep you up to date
What is the shelf life of betaine (TMG)?
In principle, a shelf life of approximately two years can be assumed. This information is only a guideline, may therefore vary and is not guaranteed. The exact best-before date of your purchase can be found on the back of the betaine (TMG) stand-up pouch. Further information or more details can be found on the product page.
Carnosine
How should I store carnosine?
It is best to store the carnosine molecule in a cool, dry place. Also keep out of direct sunlight and away from heat. Please keep out of the reach of children. There are several ways to do this:
Our MoleQlar stand-up pouches provide adequate protection against high temperatures, sunlight and moisture. Once the seal has been opened, care should be taken to ensure that the bag remains sealed at all times using a pressure seal. This ensures adequate and safe storage of carnosine. A little green fun fact by the way. In addition to the quality of our products, MoleQlar also attaches particular importance to their sustainability and therefore only sources recyclable and environmentally friendly stand-up pouches.
Otherwise, you are also welcome to use our QJAR . The practical opal glass jar is not only sustainable and environmentally friendly, but is also a useful alternative to classic sachets. Simply fill the jar with the powder and access the carnosine easily and conveniently as required. The jar holds a maximum of 100 ml, so depending on the density, this means around 30 g of carnosine powder. The advantage here is not only the ease of use, but also the convenience of fitting on any shelf, in any handbag and for any situation.
How can I measure carnosine?
The carnosine molecule is available in powder form, among other things. This often raises the question of how to measure it correctly. This is known to be the be-all and end-all for the optimal intake of a dietary supplement. The following options are available to you:
1. Measurement using laboratory or precision scales
If you want to measure carnosine down to the milligram, you should ideally purchase aprecision scale . Various relatively accurate models are available on Amazon from as little as 10-15 euros.
2. Measuring with the QSCOOP
Your bag of carnosine also contains aQSCOOP from MoleQlar. This measuring spoon holds a total of 1 ml - so depending on storage and density, this means approximately 500 mg of carnosine powder. If you have lost your QSCOOP or have too few, you are welcome to order several scoops!
3. Dimensions with standard teaspoon
Open the cake drawer and get out with your best friend for every afternoon tea party! A classic smooth teaspoon holds between 3 and 5 ml. This corresponds to a quantity of up to 2.5 grams of carnosine.
How can I take carnosine?
Carnosine should be taken with plenty of liquid, ideally a glass of water. Whether you take the capsules all at once or at separate times of the day together with a meal is entirely up to you. There are currently no studies that show one method to be superior to another. In principle, carnosine is well absorbed via the intestinal mucosa (R), but we will of course keep you up to date
What is the shelf life of carnosine?
In principle, a shelf life of approximately two years can be assumed. This information is only a guideline, may vary and is not guaranteed. The exact best-before date of your purchase can be found on the back of the carnosine stand-up pouch. Further information or more details can be found on the product page.
Spermidine
How can I take spermidine?
MoleQlar® Spermidine should be taken with plenty of liquid, preferably a glass of water. Whether you take the capsules all at once or at separate times of the day together with a meal is entirely up to you. There are currently no studies that show one method to be superior to another. In principle, spermidine is well absorbed by the body (R,R,R), but we will of course keep you up to date
How should I store spermidine?
Spermidine should ideally be stored in a cool, dry place. Also keep out of direct sunlight and away from heat. Please keep out of the reach of children.
What is the shelf life of spermidine?
In principle, a shelf life of approximately two years can be assumed. This information is only a guideline, may vary and is not guaranteed. The exact best-before date of your purchase can be found on the bottom of the spermidine can or on the packaging. Further information or more details can be found on the product page.
Quercetin
How should I store the quercetin?
The quercetin molecule should ideally be stored in a cool, dry place. Also keep out of direct sunlight and away from heat. Please keep out of the reach of children. There are several ways to do this:
Our MoleQlar stand-up pouches offer sufficient protection against high temperatures, sunlight and moisture. Once the seal has been opened, care should be taken to ensure that the bag always remains sealed with a pressure seal. This ensures adequate and safe storage of quercetin. A little green fun fact by the way. In addition to the quality of our products, MoleQlar also attaches particular importance to their sustainability and therefore only sources recyclable and environmentally friendly stand-up pouches.
Otherwise, you are also welcome to use our QJAR . The practical opal glass jar is not only sustainable and environmentally friendly, but is also a useful alternative to classic sachets. Simply fill the jar with the powder and access the quercetin easily and conveniently as required. The jar holds a maximum of 100 ml, so depending on the density, this means around 30 g of quercetin powder. The advantage here is not only the ease of use, but also the convenience of fitting on any shelf, in any handbag and for any situation.
How can I measure quercetin?
The molecule quercetin is also available in powder form. This often raises the question of how to measure it correctly. This is known to be the be-all and end-all for the optimal intake of a dietary supplement. The following options are available to you:
1. measurement using laboratory or precision scales
If you want to measure quercetin down to the milligram, you should ideally purchase aprecision scale . Various relatively accurate models are available from as little as 10-15 euros on Amazon .
2. Measuring with the QSCOOP
Your bag of quercetin also contains aQSCOOP from MoleQlar. This measuring spoon holds a total of 1 ml - depending on storage and density, this means approximately 400 mg of quercetin powder. If you have lost your QSCOOP or have too few, you are welcome to order several measuring spoons!
3. Dimensions with standard teaspoon
Open the cake drawer and get out with your best friend for every afternoon tea party! A classic smooth teaspoon holds between 3 and 5 ml. This corresponds to up to 2 grams of quercetin.
How can I take quercetin?
Quercetin is a molecule that is almost insoluble in water and fat. It therefore appears to make little sense to take it with a glass of water. Studies describe dozens of factors that influence the bioavailability of quercetin, such as the microbiome or taking it with a meal.(R) Although the molecule enters the digestive tract without any problems, it is only partially absorbed. Its bioavailability is therefore quite modest, but still sufficient for its effects.(R) There is currently no study that shows one intake method to be clearly superior. Only the simultaneous intake with a water-alcohol mixture had advantages.(R) But of course we will keep you up to date!
What is the shelf life of quercetin?
In principle, a shelf life of approximately two years can be assumed. This information is only a guideline, may therefore vary and is not guaranteed. The exact best-before date of your purchase can be found on the back of the Quercetin stand-up pouch. Further information or more details can be found on the product page.
Calcium alphaketoglutarate (CaAKG)
How can I take CaAKG?
Calcium alpha-ketoglutarate should be taken with plenty of liquid, ideally a glass of water. Whether you take the capsules in one go or at separate times of the day together with a meal is entirely up to you. There are currently no studies that show one method to be superior to another. In principle, CaAKG is well absorbed via the mucous membrane of the small intestine (R), but we will of course keep you up to date
How should I store CaAKG?
Calcium alpha-ketoglutarate should ideally be stored in a cool, dry place. Also keep out of direct sunlight and away from heat. Please keep out of the reach of children.
What is the shelf life of CaAKG?
In principle, a shelf life of approximately two years can be assumed. This information is only a guideline, may vary and is not guaranteed. The exact best-before date of your purchase can be found on the bottom of the CaAKG can or on the packaging. Further information or more details can be found on the product page.
Glucosamine (glucosamine sulphate)
How can I take glucosamine?
Glucosamine should be taken with plenty of liquid, ideally a glass of water. Whether you take the capsules separately or together with a meal is entirely up to you. There are currently no studies that show one method to be superior to the other. In principle, glucosamine sulphate is well absorbed via the intestinal mucosa and is therefore better than other forms, such as glucosamine hydrochloride.(R, R) However, we will of course keep you up to date!
Please do not exceed the recommended dosage. In the event of possible undesirable side effects, contact your trusted doctor or pharmacist or contact the healthcare professionals in our advice section.
How should I store glucosamine?
Glucosamine should ideally be stored in a cool, dry place. Also keep out of direct sunlight and away from heat. Please keep out of the reach of children.
What is the shelf life of glucosamine?
In principle, a shelf life of approximately two years can be assumed. This information is only a guideline, may vary and is not guaranteed. The exact best-before date of your purchase can be found at the bottom of the glucosamine can or on the packaging. Further information or more details can be found on the product page.
QNESIUM
How can I take QNESIUM?
QNESIUM should be taken with plenty of liquid, ideally a glass of water. Whether you take the capsules all at once or at separate times of the day together with a meal is entirely up to you. There are currently no studies that show one method to be superior to another. In principle, only one to three quarters of the magnesium consumed is absorbed via the intestinal mucosa.(R) QNESIUM as a high-quality magnesium complex with an innovative formulation of four magnesium compounds aims to increase bioavailability in humans. We will of course keep you up to date!
Please do not exceed the recommended dosage. If you experience any undesirable side effects, contact your trusted doctor or pharmacist or contact the healthcare professionals in our advice section.
How should I store QNESIUM?
QNESIUM should ideally be stored in a cool, dry place. Also keep out of direct sunlight and away from heat. Please keep out of the reach of children.
What is the shelf life of QNESIUM?
In principle, a shelf life of approximately two years can be assumed. This information is only a guideline, may vary and is not guaranteed. The exact best-before date of your purchase can be found on the bottom of the QNESIUM can or on the packaging. Further information or more details can be found on the product page.
Vitamin D3K2
How can I take vitamin D3|K2?
As just one drop of vitamin D3|K2 contains a whole 1000 I.E. Vitamin D, multiple drops are now a thing of the past. We recommend a daily intake of one portion of vitamin D3|K2. Simply take one drop of vitamin D3|K2 together with a meal using the pipette.
Please do not exceed the recommended dosage. If you experience any undesirable side effects, contact your doctor or pharmacist or contact the healthcare professionals in our advice section. They will also be happy to advise you on your individual dosage in order to maintain a physiological vitamin D level or compensate for a possible vitamin D deficiency.
Please do not exceed the recommended dosage. If any undesirable side effects occur, contact your trusted doctor or pharmacist or contact the healthcare professionals in our advice section.
How should I store vitamin D3|K2?
Vitamin D3|K2 should ideally be stored in a cool, dry place. Also keep out of direct sunlight and away from heat. Please keep out of the reach of children.
What is the shelf life of vitamin D3|K2?
In principle, a shelf life of approximately two years can be assumed. This information is only a guideline, may therefore vary and is not guaranteed. The exact best-before date of your purchase can be found at the bottom of the vitamin D3|K2 bottle or on the packaging. Further information or more details can be found on the product page.
epiAge™
When will I receive my result?
You can expect your result 6-8 weeks after the sample has been received by epiAge™️ . As soon as your sample has been received by epiAge™️ , you will receive a confirmation by e-mail (subject to sample registration).
Why does it take so long to analyze the sample?
The period of 6 - 8 weeks mainly consists of the actual analysis of your saliva sample.
To ensure the most accurate result possible, your sputum will be analyzed at least three times. Only then will you receive your final result.
What is the difference between biological and chronological age?
Biological age provides information on how quickly the body ages. This can vary significantly from person to person. Various factors play a role in this. Your own genes, which you have inherited, only play a minor role. Lifestyle and environmental factors are much more decisive. Chronological age, on the other hand, is measured in years and says little about the condition of our body.
What do I have to pay attention to when carrying out the test?
Please follow the instructions for use in your epiAge™️ test kit or on the product page. The epiAge™️ test is an epigenetic age determination and is performed in a high-tech laboratory using the latest scientific methods. An insufficient or contaminated sample may cause your test to fail or be falsified.
At what intervals can I carry out an epiAge test to check the effectiveness of my lifestyle changes?
You can take a follow-up test to your epiAge test at any time. It is even recommended to test your epigenetic age regularly. You can use it to check your lifestyle interventions and anti-ageing measures. We recommend a period of 6 months between two tests. However, due to the high accuracy, shorter intervals are also possible, for example after relevant changes to your lifestyle or diet.
Why can't I enter my Secure ID?
Please check that you have entered all the characters of your Secure ID correctly. If the error still occurs, please contact support:
What does my test result mean?
Your test result represents your epigenetic age. The epigenetic age provides information on how quickly or slowly you age biologically compared to the general population. Are you 53 but feel like you're in your mid-40s? Your epigenetic test result can back up your feelings with scientific facts. If the opposite is the case, you should consider adjusting your lifestyle and diet so that you remain dynamic and vital in the long term.
Will my genetic data be stored?
No. Neither we nor our partner laboratory store genetic data. Only methylation markers on your DNA are read. After the analysis process, your sample will be destroyed.
What security measures are used to protect my data?
Your sample is provided with a Secure ID number. This is issued anonymously by us and can no longer be assigned to a specific customer. With the Secure ID, you can retrieve your test result anonymously.
I have not received a return envelope, what should I do?
This can sometimes happen. In this case, you can simply contact us by e-mail and we will send you an envelope immediately.
NAD Test
Is there a discount for multiple NAD tests?
We will be happy to make you an offer if you would like to order larger quantities of the NAD test! Pleasejustcontact us and we will get back to you as soon as possible.
QJAR
How many grams of my powder product will fit in the QJAR?
Good question - simple answer! The QJAR has a nominal filling volume of 100ml. This means that, depending on the density of the respective product, different amounts of powder fit into the jar. Here you will find a brief overview of the MoleQlar products and how many grams of them fit into the QJAR.
30 g resveratrol
30 g carnosine
30 g quercetin
60 g betaine (TMG)
30 g nicotinamide mononucleotide (NMN)*
Does storage have an influence on the quality of the powder?
We understand your concerns that sub-optimal storage of the product will have an impact on the quality of your powder. We would like to reassure you that both the stand-up pouch and the QJAR are safe storage options when sealed. Both variants protect against direct sunlight, high temperatures and moisture. The PE foam insert integrated into the lid of the QJAR also absorbs any moisture in the can and provides an additional protective barrier. The screw cap with special thread provides a tight seal and dry storage in the QJAR. Please ensure that the bag or the QJAR remain closed when not in use. Optimal and adequate storage ensures the quality of your product.
Can I mix different powders in the QJAR?
In principle, you are welcome to give free rein to your creative streak and experiment with different powders in the QJAR. However, there are one or two things you should bear in mind beforehand. If you store several powders with different densities and chemical properties for a longer period of time, the products may be distributed differently in the tin. For example, one molecule will seep out while the other concentrates on the surface. If you then use a spoon with yourQSCOOP, it is no longer possible to distribute and dose the products precisely. In this context, experts speak of the homogeneity of the mixture. This can be optimized by regular mixing, but never achieves the desired accuracy.
Is there a discount for multiple QJARs?
We will be happy to make you an offer if you would like to order larger quantities of QJAR! Pleasejustcontact us and we will get back to you as soon as possible.
QSCOOP
How many grams of my powder product will fit in the QSCOOP?
Good question - simple answer! The QSCOOP has a nominal filling volume of 1 ml. This means that, depending on the density of the respective product, different amounts of powder fit into the measuring spoon. Here you will find a brief overview of the MoleQlar products and how many grams of them fit into the QSCOOP.
500 mg resveratrol
500 mg carnosine
400 mg quercetin
600 mg betaine (TMG)
400-500 mg nicotinamide mononucleotide (NMN)*
Is the QSCOOP integrated into my purchases?
Yes, there is a free QSCOOP in the sachets of each of the food supplement powder products (resveratrol, quercetin, carnosine and betaine/TMG). Only the pouch of our nicotinamide mononucleotide (NMN)* containsNOmeasuring spoon. If you would like to order larger quantities, pleasecontact us. We will get back to you as soon as possible with a quote.
How can I clean the QSCOOP?
You don't need to worry that the QSCOOP won't survive a dishwasher. The hard plastic is heat-resistant and can withstand any cleaning process. So there are no excuses for cleanliness! Therefore, please always clean the QSCOOP after use, otherwise powder residues can accumulate in the head and affect the filling quantity.